Customer Care Program


At Locke Service Company it’s just not only quality service we’re known for. We are also known for our high standards. And that’s why your satisfaction is our first priority and we want to make sure you’re completely satisfied with your service experience. To insure your satisfaction Locke Service Company participates in American Standards customer care program. American Standard Customer Care Dealers are home comfort professionals with expertise necessary to take care of all of your cooling needs. Not just today, but the entire life your system. If you ever have a problem or question about your home’s air conditioning and heating system your customer care dealer Locke Service Co will be glad to be of assistance. We offer 24 HR Emergency service to insure that you are always taken care of day or night.

Quality Speaks for Itself
“Most customers don’t usually call back companies when they receive excellent service, I am making it a point to….Your technician did a great job while he was here. He took all the time he necessary to explain his work and did a completely thorough job. He took excellent care of me and treated me fair.” “Great job….. Mrs. Whittaker

“Expedient and professional “I will always call Locke Service Company.” J.R. Callahan

“Anyone I ever run across that needs a tune-up or has problems with their A/C will get Locke Service Company’s number from me,” “ The technician did a very thorough job and was very nice and courteous”…….Mrs. Defner

         

You know, Bob doesn’t smile easily when it comes to spending a hard earned buck, but I do believe he cracked a smile when Locke Service Company took care of him. “Not the cheapest price I got when I was shopping for a new system” says Bob, “but I got every nickels worth. It’s been awhile since I spent money like this and enjoyed so much.”


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